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Privacy Policy
NavodayaPlus
Last Updated: January 20, 2026
NavodayaPlus (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) or visit our website (collectively, the “Platform”).
By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Platform.
1
Information We Collect
We collect information to provide a personalized and seamless learning experience. This includes:
a) Personal Information
When you register or purchase a course, we collect:
- Identity Data: Name.
- Contact Data: Mobile number and Email address.
- Parental Info: Parent/Guardian name and contact information (for students aged 13–18).
- Location Data: General location (City/State) to provide relevant curriculum content (optional, if enabled).
b) Academic Information
To function as an educational platform, we track:
- Progress Data: Video watch time, course completion percentage.
- Performance Data: Quiz scores, mock test results, and time spent on questions.
- School Details: Current standard/grade and school name (if provided).
c) Device & Usage Data
We automatically collect technical data to ensure App stability:
- Device Info: Device model, operating system (Android/iOS), and unique device identifiers (Device ID/IMEI).
- Network Info: IP address and browser type.
- Usage Logs: Login times, button clicks, and crash reports.
d) Payment Information
We do not store your credit card, debit card, or net banking details. All financial transactions are processed through secure third-party payment gateways. We only retain the transaction ID and order history for verification.
2
How We Use Your Information
We use the collected data for the following specific purposes:
- Service Delivery: To provide access to courses, videos, and tests you have purchased.
- Performance Tracking: To generate analytics on your learning progress and rank (for leaderboard features).
- Communication: To send One Time Passwords (OTPs), course updates, exam notifications, and support responses.
- Security: To prevent unauthorized account sharing, piracy, and multiple logins.
- Improvement: To analyze user behavior and improve App functionality and content.
3
How We Share Your Information
We respect your data. We do not sell your personal information. We may share data only in the following scenarios:
- Service Providers: With trusted third-party vendors who assist in operating the App (e.g., cloud hosting servers like AWS/Google Cloud, OTP service providers, and analytics tools).
- Legal Compliance: If required by law, court order, or government regulation to protect our rights or the safety of our users.
- Parental Oversight: For minor students, academic progress may be shared with the registered parent/guardian upon request.
4
Your Rights and Choices
You have rights regarding your data, subject to our Terms of Use:
- Access: You can request a summary of the personal data we hold about you.
- Correction: You may update your Name or Profile Picture within the App.
- Deletion: You may request the deletion of your account. Please note that deleting your account will permanently erase your course progress and access.
- Opt-Out: You may opt out of marketing emails/SMS, but you will continue to receive transactional messages (e.g., payment receipts, OTPs).
Note on Restricted Fields: As per our Terms of Use, Mobile Numbers and Email IDs cannot be changed once registered. These are permanent unique identifiers for your account.
To exercise these rights, contact us at: info@navodayaplus.com
5
Children’s Privacy
Our Platform is designed for students. However:
- Under 13: We do not knowingly collect data from children under 13 without verifiable parental consent.
- Ages 13–18: Students in this age group must obtain parent/guardian permission to use the Platform. Parents are responsible for monitoring their child’s usage.
6
Data Security
We implement industry-standard technical and organizational measures (such as SSL encryption and secure servers) to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7
Third-Party Links
Our Platform may contain links to third-party websites (e.g., YouTube for reference videos). We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.
8
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be notified via an App notification or email. The "Last Updated" date at the top of this page indicates when the latest revisions were made.
9
Contact Us
If you have any questions, concerns, or grievances regarding this Privacy Policy, please contact our support team: